Legal

Terms of service

Last updated 27 September 2026 · Version 1.0

These terms govern your use of Risposti (the “service”), operated from Australia by HitCreate. By creating an account or using the service, you agree to them. If you use Risposti for an employer, you confirm you are authorised to, and these terms bind both you and, where relevant, that organisation.

1. The service

Risposti provides AI-grounded sales role-play: you practise a spoken conversation against an AI buyer and receive a scored, evidence-based result. The buyer and the scoring are produced by AI and may be wrong; you can override a score, and results are a training aid, not a guarantee of performance.

2. Your account

You must be 18 or over and provide accurate details. Keep your credentials secure; you are responsible for activity under your account. We may suspend an account that breaches these terms or puts the service or others at risk.

3. Acceptable use

Do not use Risposti to break the law, infringe rights, upload content you do not have the right to use, attempt to bypass usage limits or security, probe our systems, or resell the service without our written agreement. Free-tier limits are enforced server-side.

4. Your content and confidentiality

You keep ownership of the material you upload and the practice data you generate. You grant us a limited licence to process it to run the service. We treat your uploaded material as confidential: we do not share it with other customers, and our AI sub-processors are zero-retention and do not train on it. You are responsible for having the right to upload any third-party material. See our privacy policy for the detail.

5. Our intellectual property

Risposti, its software, scenarios, rubrics, taxonomies and lane corpora are ours (or our licensors’). These terms do not grant you any right to copy, resell or build a competing product from them.

6. Payment

Self-serve checkout is not live yet. Where a plan is purchased, fees are in Australian dollars and GST-inclusive where GST applies, billed on the cadence shown, and a tax invoice is issued. Cancel any time; access continues to the end of the paid period.

7. Availability and changes

We aim for high availability but do not promise uninterrupted service. We may change or retire features. We will give reasonable notice of material changes affecting paid use.

8. Liability — and your consumer rights

Nothing in these terms excludes or limits any right you have under the Australian Consumer Law (including the consumer guarantees) that cannot lawfully be excluded. Subject to that, the service is provided “as is”, and to the extent permitted by law our liability is limited to resupplying the service or the amount you paid in the prior 12 months.

9. Termination

You may stop using the service and close your account at any time. We may terminate for material breach. Clauses that by their nature should survive (your content ownership, our IP, liability) survive.

10. Governing law

These terms are governed by the laws of Australia, and the courts of Queensland, Australia.

11. Changes to these terms

We may update these terms; material changes affecting paid use get reasonable notice. Continuing to use the service after a change means you accept it. The current version is dated at the top.

12. Severability and entire agreement

If a provision is unenforceable, the rest stands. These terms, with the privacy policy, are the whole agreement between us about the service and replace any prior understanding.

13. Contact

Questions: [email protected].